1. I have never purchased on-line before, will my credit card number be protected?
Answer: Our site uses 100% secure technology, your credit card number will be encrypted so no one from the outside can ever see it or gain access to it.
2. Do you sell wholesale to other businesses?
Answer: We have a strong reputation and deal with both domestic and international customers. In order to purchase wholesale you must have an established business and a valid State Resale Permit. Merely click on the wholesale link in the navigation bar or E-mail our Sales Department; your name, company name and State Resale Permit number. We will verify your company information (typically within 24 hours) and code your company as a "wholesale" customer and forward you wholesale pricing.
3. What is your minimum order requirement?
Answer: We have no minimum order requirements, we believe in providing what a customer needs, when they need it. We do not force our customers to meet any certain dollar limit on an order.
4. Do you carry more products than on your web site?
Answer: We are constantly updating our product line to meet our customer’s needs and to stay current with today’s ever changing market. New items are posted weekly as we add them to our selection. If you do not see what you are looking for you are welcome to e-mail an inquiry to us and we will check our stock for items that may not be on the web site.
Answer: We respect your right to privacy. Any information you give us is strictly confidential. We do not exchange, share, sell or rent any of the information we obtain from you, with anyone. We use your information for the sole purpose of completing your sale. Further, we do not send you unsolicited email-ads or site update information, unless you have subscribed to our mailing list. We want you to know that you can visit and shop with us without reservation. Earning your confidence and trust is essential to our continued success.
6. Are your products guaranteed?
Answer: We are committed to your total satisfaction. Refer to the individual product packaging for specific warranty information. Try any of our products for 14 days. If any item you receive from us is damaged, defective, or otherwise does not meet your expectations, simply return it to us. We will, at your option, replace the item with an item of equal value or refund your merchandise purchase price. A 15% restocking fee may apply to returned orders where no damage or defects are found. After the shipment is received and processed by our Returns Center, you will be refunded for the cost of the product and sales tax, if applicable. Sorry, shipping charges are not refundable. Processing your return, once we receive it, usually takes seven business days. It's that simple, no fine print and no hidden clauses.
1. What it does?
Answer: Measures the air pressure and temperature within the tire to ensure that it is properly inflated.
2. How does it work?
Answer: Tire pressure monitoring systems continuously monitor the pressure in the tires through sensors located in the tires (direct system). The information collected by the sensors is transmitted to an on-board monitor that real time displays the tire data and warns the driver when tire pressure or temperature is outside of the preset level.
3. What is the advantage of tire pressure monitoring system?
The advantage of having a TPMS system is being warned of issues with tires on your towed vehicle and doolies. Without the system it’s likely that you would not know about a flat or low tire on doolies or towed until it’s to late, causing a great deal of damage or loss.
4. Is low tire pressure easily detected by eye?
Answer: Under inflated tires are visually difficult to detect. It is recommended that tires are inspected and checked monthly with an accurate gauge. The TPMS is not intended to be a substitute for regular tire maintenance.
5. Why does tire pressure change during driving?
Answer: Many factors affect tire pressure including ambient temperature changes and tire damage such as punctures. Tire pressure drops about 1 psi for every 10 degrees F drop in ambient temperature. Additionally, tires lose as much as 1.5 psi per month as air escapes the tire and rim naturally.
6. Why there is no pressure and temperature readings on the LCD, only tire icon flashes?
Answer: The sensors transmit the pressure and temperature every 5 minutes. The monitor will stop showing the pressure and temperature if it doesn’t get the signal from the sensors for over a hour.
7. What happens if I remove the sensors from the wheels?
Answer: You will get a warning on your display screen. There is NO way to get rid of this warning except by deleteing the sensors code on the monitor.
8. How do I turn off the "low pressure" warning on my monitor?
Answer: Inflate your tires with air to the acceptable PSI setting.
9. My TPMS warning light comes on when I start my car, but after a few minutes of driving, it turns off.
Answer: In cold weather, the sensor reads a lower PSI. As you drive, the air within your tires warm up, and thus the pressure is also increased.
10. I just filled my tires with air a few weeks ago, and it is showing me that I have low pressure.
Answer: A change in climate can affect the readings of the sensor because of the change in pressure of the tire. Climate affects the pressure within your tires.
11. How is the accuracy of the temperature readings on external sensors?
Answer: The sensor will report the temperature of the air inside of the tire, which will often be different then the temp of the sidewall.
12. If one sensor in the system stops working, is it possible to replace that sensor ?
Answer: Yes, each sensor has a unique ID code, just program the new sensor to the monitor, the new sensor will replace the old sensor automatically.
13. Do I need to re-program the sensors after tires rotation?
Answer: No. Vehicles should have the tires rotated after running certain amount of miles, in order to ensure normal usage, just ensure you put the sensor on the original programmed tire position.
14. Can I combine sensors or boosters from other manufactures with the EEZ RV PRODUCTS TPMS system?
Answer: It is not recommended to mix and match components from other systems. We cannot guarantee components from other systems will work properly or at all with each other.
15. Is it possible that sensors interfere with each other?
Answer: As each sensor has its own unique code just like every car has it's own VIN number, and sensors transmit separately. It only takes very little time to transmit signals, there is extremely low probability that sensors interfere with each other.
16. What’s the transmitting distance from sensors and monitor?
Answer: The TPMS transmitting distance for long vehicles can be up to 50 ft. Assuming that there is no electronic interference.
17. Is signal booster available?
Answer: Yes, we can provide optional signal booster for long vehicles, or vehicles experiencing electronic interference.
18. Can I reset the parameters to factory settings?
Answer: Yes, to restore the parameters to factory defaults, turn off the monitor, press the set button and turn on the monitor at the same time. This will not delete the sensors from the display.
19. Do I need a signal booster (transceiver)?
Answer: It used to be easy to determine if you would need a Repeater/Booster and at around 50 ft was a general rule we would look at. Today though diesels and gas vehicles have so much electronics in the engine compartment, and dash and elsewhere that they can cause interference to the system. As well as the structure of the frame and number of slides and metal on many of the new rigs of all styles can also be a factor. So you can get interference for issues other than distance. Systems will typically read fine while parked, you won't see the interference until about 20-30 minutes into the trip. You can try it without a booster first and if you experience any loss of signal add a Repeater/booster. A Repeater can be added at anytime and only requires a 12V hot lead and a ground.
20. Does this system measure temperature as well as pressure?
Answer: Yes, unlike some systems from other suppliers that just measure pressure the EEZ RV PRODUCTS system measures internal tire air temperature and has an over temperature alarm. This can be an advantage on vehicles that are stored for long periods of time where brake calipers can stick after the first brake application and cause a dragging brake situation. As well as a back up to the low pressure alarm as increased internal tire temperature is caused by low or reduced air pressure.
21. I am having code setting issues, with the air activation method. What can cause those?
Answer: Coding issues can be caused by incorrectly sized or bent valve actuators or valves torque to tight or to loose in the tire valve stem thus not allowing the sensor to operate. For issues coding sensors on a tire with valve extenders, the sensor should be tested on a tire valve with no extender to help isolate the problem.
22. I have an alarm, what should I do?
Answer: First, pull over safely to the side of the road. Determine which wheel has an alarm, checking the message on the monitor will determine what type of alarm you have. It could be a leaking tire, a tire that has over pressure and too much air in it related to your base pressure setting, this can happen after a long run on a hot day, it could be an overheating situation etc. A flashing red light may or may not mean you have a deflation, each message on the monitor tells you what the problem is. You will need to fix the problem before the red light will stop.
23. What is the Sleep Mode?
Answer: If the monitor is motionless for more than 15 minutes (vehicle stationary) it will shut down to save the battery. When it detects motion again the screen will come to life signifying it has come out of sleep mode. If the monitor is shut off overnight, simply switch the monitor back on prior to your departure and your real time tire pressures and temperatures will be updated in around 5 to 10 minutes on the monitor. Even if your monitor is in the sleep mode the system is always monitoring your tires and will alarm should any pressure or temperature become out of your set parameters.
24. I am getting a Sensor low battery alarm, what should I do?
Answer: Eventually all batteries lose power or die. The EEZ RV PRODUCTS sensor has replaceable batteries that can be easily replaced whenever needed. Please see above for detailed directions. The battery is a CR1632 watch type battery available from jewelry stores, electronics stores or on-line.
25. How can I test the system?
Answer: The system should be frequently tested for fast leak operation. The monitor should be placed in the driver’s location and sensors unscrewed then tightened one at a time. The alarm should go off when the sensor is removed and stop when replaced.
26. Do I need a special tool to install the sensors?
Answer: The EEZRV PRODUCTS system comes with a complimentary Anti-Theft System on each sensor. In order to install a sensor you will have to use one of the 2 wrenches provided. You can easily remove the Anti-Theft Function by removing the Anti-Theft housing, This will allow you to install the sensor by hand with no wrench. This can be beneficial when installing a sensor on your inside dual.
27. Can I set different pressures for each axle?
Answer: Axles can be set to a different pressure, for tow & towed vehicles.
28. Can I use tire valve extensions?
Answer: Most tire valve extenders work ok, however if you have problems with sensors mounted on extenders, test the sensor on a regular valve stem location to see if it is a sensor problem or an extender problem. Alarms can sometimes be caused by loose extender connections.
29. How accurate is the system?
Answer: Our sensors are very accurate and any gauge readings should be made after resetting the sensors. Measurements of 1 psi need a controlled laboratory type system to be accurate. The tire pressure is accurate within +/- 1.5 %. Temperature is accurate to within +/- 5 degree F. The pressures and temperatures can vary dramatically from wheel to wheel depending on many factors, such as sun shining on one side, vehicle load, castor/ camber/alignment/brake temps. Tire gauge accuracy can vary wildly and their quality is not dependent on their cost. Temperature compensation is a requirement in a good gauge. (gauges that read the same at -40 & 110 degrees) slide type gauges that rely on friction are often inaccurate.
30. How much air do I put in my tires?
Answer: Always set your air pressure to the manufacturer's recommendation. And set your parameters 20% above for high pressure and 10% below for low pressure. You may need to adjust these settings later for different climates. For example: If your high pressure setting is 110 psi, and you get a high pressure alarm at 111 psi, you can safely set your high pressure threshold a little higher.
31. Can I use the sensors on rubber valve stems?
Answer: Steel valve stems are ultimately recommended. It is not recommended using the Flow Through (2 1/4 inch) on a rubber stem. It is recommended you use rubber valve stem supports on your rubber stems. There are 2 types; one that goes over the rubber stem and clips onto the edge of the rim, the other that adheres to the rim and support the rubber stem from the side. You can do a Google search for "rubber valve stem support." The primary issue with rubber stems is where the rubber stems come through the metal rim. With extra wear and vibration the rim can start to cut into the valve stem. You always want to make sure on your walk around to wiggle the rubber stems and listen for air leakage through any stem, particularly where it comes out the rim.There are many variables that can affect your decision whether to use a sensor on a rubber valve stem, with every rig it can be different: its tires, weight, load distribution to name a few. When ever you have a question regarding your tires we always recommend you consult a tire professional to determine what is best for your rig.
32. I get an alarm when I have been stopped for a while?
Answer: In extreme cases it is possible to get a slow leak alarm after the vehicle has been pushed hard and the tire pressure has dramatically increased and upon stopping the tire cools quickly and the pressure drops simulating semi rapid air loss. This situation is often caused by high moisture content in the air in the tire.
33. How is my monitor powered?
Answer: The monitor is powered by an internal rechargeable battery which holds a charge up to 60 hours before requiring recharging. A cigar lighter cord AND hardwire kit comes with the base system, this means you can take the monitor in your hand around your vehicle for sensor setup.
34. Does the system come with a warranty?
Answer: Yes, it comes with a 3 year limited warranty on defective parts except batteries. Please see warranty section for full details.
35. Do I have to enter special codes for each sensor on set-up?
Answer: Each sensor comes pre-programmed with its own unique code, for sensor set up the monitor detects each sensors code when they are installed.
36. Is there anything special I need to do for Winter Storage?
Answer: It’s a good idea to remove the sensors and monitor from your vehicle if parked for an extended time, especially in cold or hot weather. Store the system in a warm location. Mark each sensors wheel position or store them in an egg carton so they can be replaced in the same wheel position to avoid having to do a new set up. Sensors use power when they are under air pressure even with the monitor shut off.
1. How does an LED work?
Answer: LED means Light Emitting Diode. It is a 21st century solid-state semiconductor that was developed along with the transistors and integrated circuits now used in all our electronics.
When a positive voltage is applied to an electroluminescent semiconductor junction, the junction emits a narrow spectrum of incoherent light.
Thecolor of the emitted light depends on the composition and condition of the semiconducting material used, and can be infrared, visible, orultraviolet.
LEDs are very efficient in their conversion of electrical energy into light, and in a proper circuit with limiting resistor will achieve about 85% efficiency. They are also very long-lived, with expected lifetimes of 100,000 hours. However, they are also sensitive to overheating and overvoltage, so the lighting circuit is more complex than a simple plus and minus.
2. Why does one manufacture guarantee their bulb for 50,000 hours, another for 65,000 hours and another for 75,000 hours?
Answer: The reality is no manufacture can tell you how long your bulb will last; it depends of where and how the bulb is used. We work with many experienced engineers, the key point is not how bright the LED is, but who brings the best technology. Many people have a misunderstanding that LED’s do not radiate heat. This is incorrect, when you touch a light you may not feel the heat but the heat is dissipated by what is called a “Heat Sink.” This heat sink is typically made of aluminum or copper, but new technologies are experimenting with carbon heat sinks.
It is this inside technology and how the heat is dissipated that determines the life of the bulb. It is important to realize there is a difference in the loss of efficiency and intensity “loss of efficiency” of the LED light and actual “burn out” time. That is why when a manufacture gives you a “life expectancy” it is misleading and shouldn’t be used in your purchasing decision.
EEZRV PRODUCTS does not stop with one decision or one style. We are continually working with our engineers and the factories in order to keep up with the most recent technology so we stay ahead of the market.
3. What is a Lumin?
Answer: If you put a collector totally around a lighting device and count all the photons coming out from the device, that number corresponds to the total luminosity of the device. Any photon that is produced, goes into a dark reflector, and does not come out is not counted.
A lumen is a unit of measurement that is used to express how much illumination a source of light provides. We could get all technical here and go through the entire history of lighting, but it's really far simpler than all that. A lumen is about the equivalent of the amount of light put out by a single birthday candle if you are one foot away from the candle. A lamp that puts out 1 lumen of light is as bright as one birthday candle a foot away. A lamp that puts out 100 lumens is as bright as 100 birthday candles a foot away from you.
So what about these lumens per watt thing? A watt is a unit of electrical energy. We measure electrical usage in watts, and pay for our electricity by the number of watts we use. When we talk about lumens per watt (lm/w), we are measuring how many lumens of light are produced for each watt of electrical energy used. It's how we measure the efficiency of a light source – and now we're getting to LEDs and how they differ from incandescent and fluorescent lights.
- What are the advantages and disadvantages of LED lights?
4. How much more efficient are LED's thn other bulbs?
Answer: In the 12-volt systems of RV's and Boats, fixtures are designed to provide a specific amount of light (measured in lumens). What varies is the amount of electricity used to produce the useful light. The more heat that must be generated, the less efficient the fixture.
To a first approximation, here is where the electricity goes for various lighting.
Thus, LEDs can produce the same light lumenocity using about one sixth or better of the power of incandescent, about one third the power of fluorescents.
Incandescent bulbs use the other five-sixth of the power it draws to heat the tungsten filament which generates infrared radiation and heat. LEDs just do not generate all that heat. Definitely replace all incandescent bulbs with LEDs in an RV.
Halogen bulbs are touted to be more efficient than incandescent. They do this by vaporizing the tunsten instead of just heating it white hot. For a little more efficiency you get a much, much hotter bulb.
Flourescents are a different calculation. Fluorescent bulbs are driven by a 48 volt alternating current generated by the "ballast" of the fixture. The bulbs are more efficient than incandescent, but there is inefficiency in the ballast, especially in a 12-volt DC environment.
LEDs use about 33% of the current of an equivalent fluorescent in an RV.
5. What kind of light bulb do I have?
Answer: First, determine in what kind of electrical circuit the light-bulb is used. Is it 120-volt AC or 12-volt DC or 24-volt DC?
In a USA stick-house the standard electrical circuits for lights are 120-volt AC. You may find some fixtures (especially halogens) that have an AC/DC convertor that plugs into the house circuit and supplies 12-volt DC to specialty lighting.
In most RVs and boats, all the lighting is connected to a 12-volt DC circuit. That is so you have lighting even when not connected to shore (the pedestal). There are many owners who are surprised by this fact. Only in a rare few high-end rigs is there AC lighting; these are the exception.
Some older MCI bus conversions have house circuits of 24-volt DC, and since there are few 24-volt lights, this usually requires two 12-volt DC lamps be used in series in each light fixture.
Next, take the light-bulb out of its socket and look at it. You may be able to find the bulb number printed on the bulb base or on the glass. If the bulb comes from a screw-type socket (called Edison sockets), it is probably a 120-volt AC bulb. The other most common kinds of sockets are the bayonet, wedge, and bi-pin. These are all used in DC circuits.
The base for a bayonet socket is solid metal with two little ears on opposite sides near the bottom. The following FAQs discuss different bulbs with the various bases and their LED replacements.
- About Bayonet Base light-bulb.
The Bayonet Base is a metal cylinder with small ears on the opposite sides that fit into slots in the socket and rotate into place like the bayonet on a rifle. There are two diameters of Bayonet bases: 9mm and 15mm. Light Blasters only supports the 15mm base. There are three types of 15mm bases: the BA15s, the BA15d, and the BAY15d.
The BA15s Single Contact Bayonet base has a single contact for +12-volt on the bottom of the base. The base shell is ground. Incandescent bulbs using this base include: 67, 93, 1003, 1073, 1139, 1141, 1143, 1156, 1295, 1383, and 1651. We support all these types, though space limitations where the bulb is used may limit what can be done with LEDs.
The BA15d Double Contact Bayonet base has two contacts on the bottom of the base: one for ground and the other for +12-volt, though no indication is given on which is which. The shell of the base is normally not connected. Incandescent bulbs using this base include: 68, 90, 94, 1004, 1076, and 1142. Since the LEDs have a required polarity, the base may need to be rotated 180 degrees to get the LED to operate correctly.
The BAY15d Double Contact Index Bayonet base has two contacts on the bottom of the base, both +12-volt, one for one filament and the other for the second filament. Ground is provided by the shell of the base. These are dual function bulbs such as used for brake/turn signal lights, etc. Incandescent bulbs using this base include: 1016, 1034, 1154, 1157, and 1176.
6. My bulb has two contacts on the bottom. What is it?
Answer: The B15 base comes in three varieties: BA15s and BA15d and BAY15d. The last two have two contacts on the bottom. EEZ RV PRODUCTS supports only the BA15d.
7. Can my wedge base light-bulb be replaced by an LED?
Answer: Wedge bulbs are made entirely from glass, including the base, with two wires wrapped around at the bottom to make contact with a socket measuring 2.1mm by 9.5mm. Incandescent bulbs of this type include: 194, 906, 912, 921, and 922. The 194 bulb is a miniature and sometimes used in applications where there is insufficient room to fit an LED.
8. Can my Bi-Pin Halogen light-bulb be replaced by an LED?
Answer: The 4mm Bi-Pin halogen (12v10w) using the G4 base in the puck fixture is replaceable. We do not have a solution at this time for vertically mounted halogen bulbs or the 6.35mm MR16 bulbs.
9. Can my fluorescent light fixture be replaced by an LED?
Answer: Yes, it requires removing the tubes and bypassing the ballast then depending on the size of your fixture you can use either our 12 inch or 18 inch LED replacement bulb.
10. What is an amp-hour?
Answer: Quite literally, one amp-hour is one amp of electric current running for one hour. It is a surrogate measure for power used in discussing 12-volt systems commonly used in the RV and Boat environment where it is assumed the voltage is always 12 volts. One amp-hour at 12 volts produces 12 watt-hours of power.
A type-27 battery rated at 100 amp-hours contains about 50 amp-hours of useful power. You do not want to use more than half the stored energy from a battery; else you will damage the plates.
In stick-houses on the grid, power usage is most commonly measured in kilowatt-hours. 50 amp-hours at 12 volts is equivalent to 0.6 kilowatt-hours. Therefore, a bank of four type-27 batteries has a capacity of 2.4 kilowatt-hours. That means your typical battery holds about $0.06 worth of electricity. But when you are off-grid that much can make the difference between living well and sitting in the dark.
11. What is the color temperature of LEDs?
Answer: Color temperature is determined by comparing its chromaticity with a theoretical, heated black-body radiator. Got that? What people really want to know is how does the light from LEDs compared with their perceptions of light from other sources. Since the spectrum of light from a white LED does not have the same form as that of any other light source, the color temperature of LEDs is somewhat subjective.
EEZ RV PRODUCTS works closely with our LED manufacturer to produce a warmer LED, which is a blue-yellow variety with a comparative color temperature of about 3,500K, which we called a “warm” color.
EEZ RV PRODUCTS also provides what we call a "natural" color, with a comparative color temperature of about 4,100K.
12. Are LEDs a good replacement for fluorescent lighting?
Answer: LED lighting is an excellent replacement for fluorescent lighting, for several reasons. There is a power savings of a factor of 3 when you use LEDs to produce the same amount of light as you were getting from the fluorescent.
13. Can I use LEDs in the RV or Trailer tail lights ?
Answer: LEDs are becoming more popular for lighting in automotive tail lights. However, do to different requirements for inside living electrical and traditional automotive lighting we have decided to leave these to the automotive Pro’s. EEZ RV PRODUCTS currently does not offer these, however, we are continually evaluating the market.
14. Are LED's costly?
Answer: LEDs are more energy efficient than normal halogen bulbs (around 90% less) and can cut the usage demands on an RV or boat. On average, around 90% of the electricity consumed by an LED is converted into light, whereas a standard bulb only converts around 15%.
Although the initial cost is higher, the savings in battery power and long service lifetimes, typically 25,000 to 100,000 hours will more than recapture the cost outlay and even create savings in the long run. Good LED bulbs last about 60,000 hours, compared to a 1003 incandescent bulb which is rated to last 200 hours.
15. Why do LEDs use such little power?
Answer: The Filament based "light bulb" consumes more power than the light produced because large amounts of energy consumed by these bulbs go to the production of "heat". LEDs produce very little “heat", and do not use filaments. Thus, LEDs are much more efficient in consumption and output.
16. Where is it appropriate to use LEDs?
Answer: EEZ RV PRODUCT's focus is on the interior and outside recreational area LED lighting for RV's and Boat's. Our goal is to provide lighting options that prolong battery life, increase efficiency and reduce cost to the consumer over the long term life of the bulb.
17. Are LED`s good for the environment?
Answer: LED's are very energy efficient, in fact you may never need to buy a replacement bulb again, so no more throwing burnt out bulbs in the trash. They are also ROHS compliant and mercury free, unlike florescent bulbs which contain a high amount of mercury and phosphor. This can create a health hazard if broken inside a living area or if disposed of incorrectly.
18. Can LED lamps be used in existing light fittings?
Answer: Our LED bulbs work in standard light sockets, but since they are powerful directional light bulbs, it is up to the customer to determine if the intended end use is appropriate for their individual needs.
19. What lighting quality can be expected from an LED bulb?
EEZ RV PRODUCT's LED bulbs produce no radiant glare and thus are of a cleaner light quality. Our lighrs are designed adirectional and not like the 360 degree angle bulbs you may be accustomed to. Their color and brightness are determined by degrees Kelvin, refer to chart below;
The higher the color temperature, the whiter the light is. A lower color temperature is more on the yellow side of white. This is important to you because you have to look at how light interaction will either compliment your interior, or might clash with it. The light can change even the color of what your interior looks like. Sometimes paint on a wall will look much different under one color temperature verses another. It should be noted that the lower color temperatures like 2700K, works well on objects that have earth tones, such as wood, leather or darker colors. The warmer colors "slightly yellow", will enhances those colors and keep that incandescent-like color.
We respect your right to privacy. Any information you give us is strictly confidential. We do not exchange, share, sell or rent, any of the information we obtain from you, with anyone. We use your information for the sole purpose of completing your sale. From time to time we may send you email-ads or site update information we feel may be important to you. We want you to know that you can visit and shop with us without reservation.
Earning your confidence and trust is essential to our continued success.
We are committed to your total satisfaction. Try any of our products for 15 days. If any item you receive from us is damaged, defective, or otherwise does not meet your expectations, simply return it to us. We will, at your option, replace the item with an item of equal value or refund your merchandise purchase price. You must contact us in writing prior to returning an item in order to receive a Return Merchandise Authorization Number (RMA).
After the shipment is received and processed by our Returns Center, you will be refunded for the cost of the product and sales tax, if applicable. Sorry, shipping and special handling charges are not refundable. Processing your return, once we receive it, usually takes 7-10 business days. It's that simple, no fine print and no hidden clauses.Items being returned for reasons other than damage or defect are subject to a 15% restocking fee. Any items returned in other than new condition or damaged will be charged at cost in addition to the restocking fee.
EEZ RV PRODUCTS reserves the right to return to the customer without refund any product returned without prior authorization and an RMA number. After 7 days, EEZ RV PRODUCTS reserves the right to trouble shoot and replace any component deemed defective in lieu of or prior to any refund being issued.